Membership Terms and Conditions

Subscription Terms

Please read these Terms carefully. These Terms tell you who we are and provide important information about your subscription. By subscribing to our services through https://www.sure4pets.uk/ (“our website”), you are agreeing to these Terms.

You must be 18 or over to accept these Terms and to subscribe to our services.

1. Information about us and how to contact us

We are sure4pets Ltd (“sure4pets”, “we”, “us”, “our”), Our company registration number is 09252419 and our registered address is at 18a Beech Street, Barnsley, S70 4HT. Our registered UK VAT number is 273 9218 81.

If you have a query or a complaint, you can contact us by emailing to us at enquiries@sure4pets.uk.

If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us in your account.

2. Our contract with you

Our acceptance of your application to register for a subscription to our sub and save services will take place as soon as you have signed and submitted the application, at which point a contract will come into existence between you and us, this subscription gives you the entitlement to a further 5% discount which will be received on every single order whilst in and under these terms and conditions.

3. Registration Process

As part of our registration and account creation process, you will provide us with information necessary for us to register you for the relevant subscription. You will also be required to select a username and a password. You shall be solely responsible for maintaining the confidentiality of your password and shall immediately notify us if you suspect unauthorised use(s) of your account or become aware of or suspect a breach of security, including loss, theft, or unauthorised disclosure of your password or credit card information. You are fully responsible for all usage and activity on your account, including, but not limited to, use of the account by any third party authorised by you to use your username and password.

Your account is personal to you, and you may not sell, transfer, or assign your subscription or any of your rights. If the computer system or device on which you accessed your subscription is sold or transferred to another party, you warrant and represent that you will delete all cookies and software files obtained by or through use of your subscription. We reserve the right to terminate your account and your subscription if we reasonably believe you are sharing your account and your subscription with third parties or if you are otherwise in breach of these Terms.

4. Your subscription

Our website contains content and articles regarding industry-specific business information (“Subscription Content”).

You may subscribe to our website for free to obtain access to limited excerpts of the Subscription Content. A paid subscription to our website (“Paid Subscription”) provides you with increased access to the Subscription Content.

All Subscription Content is provided “as is” and “as available”. Accordingly, you agree that any use of the Subscription Content is at your own risk. We cannot and do not warrant the accuracy or completeness of the Subscription Content or that it is up to date. You agree that we will not be liable to you or any third party for any adverse consequences arising as a result of or in connection with any use or reliance of the Subscription Content.

5. Payment

Details regarding the cost and payment dates for your Paid Subscription will be provided to you during the registration process. You can pay using most credit and debit cards. Payments will be subject to validation checks and authorisation by the card issuer and we may reject your application if we cannot verify your payment.

You’ll pay for your subscription annually in advance of your Paid Subscription start date. If you are taking advantage of an introductory offer your subscription will, unless you cancel as set out below, continue as an annual subscription at the standard rate applicable to that Paid Subscription when the introductory offer period ends.

Your Paid Subscription will be renewed automatically at the end of each annual subscription period for a further 12-month period, and you will be charged in advance for that renewal term unless you cancel as set out below.

6. Cancellation of Paid Subscription

As you are taking advantage of a 5% discount offer in respect of the Paid Subscription, you will be asked to provide your details and sign up to a full 6 months or 12 months Paid Subscription plan at the point of signing up to the offer.

You may cancel your annual Paid Subscription on notice to us before the end of your then current annual Paid Subscription period by accessing your online account. Provided the notice has been given, your cancellation will become effective on the expiry of your current annual Paid Subscription period, however as this subscription entitled you to a further 5% discount on your orders, any cancellation before the term agreed to will incur a cost to you of the amount saved at 5% on all previous orders placed.

Once your Paid Subscription has ended, you will not be able to obtain the 5% discount access to the Subscription Content.